Trouble Shooting
1. Q: Is this capture card USB3.0 or USB 2.0?
--A: It is USB 2.0. All other capture cards at this price are USB 2.0, though their fake advertising USB3.0.
2. Q: How can I know if my camera is compatible?
--A: This video capture card can work with devices with hdmi output, so make sure your camera has a hdmi connection.
3. Q: Does it need capture software to work?
A: Yes. It needs capture software like OBS to live stream to Twitter or other platforms.
4. Q: It records in 1080P 60FPS?
--A: It's 1080P30.
4. Q: Is it mono audio or stereo?
--A: Mono.
5. Q: Is it too difficult to set OBS correctly?
--A: There will be step-by-step instructions to guide you.
6. Q: Where can I download capture software?
--A: In your manual, there's capture software download link for you to download them for free.